If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.
Constituents can contact us for assistance in dealing with Federal agencies.
Please include all pertinent information and claim numbers in your correspondence—such as:
- Your Social Security number for a case involving Social Security;
- VA claim number for a case with Department of Veterans Affairs;
- Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
- Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
- Copies of any related documents or correspondence that you may have from the agency involved;
Please Note:
The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
We must have your signature to proceed with this type of request.
Congressman Molinaro’s office will be closed at the end of the current congressional term on January 2, 2025.
For Constituents with Open Casework:
- Immediate Assistance: You can reach out to U.S. Senator Chuck Schumer or U.S. Senator Kirsten Gillibrand:
- Transition to New Representative: After January 2025, please contact the newly elected representative Josh Riley’s office for assistance.
When contacting the Senators' offices or the new representative, please sign a new privacy authorization form with their office and provide the enclosed agency communication to expedite assistance.
Submit Your Casework Request Here
